Samsung and John Keells Office Automation enters into partnership
John Keells Office Automation and Samsung India Electronics formalised their distribution partnership. JKOA is now an authoried distributor for Samsung's Laser Printer (mono and colour), MFPs (mono and colour), fax and related supplies in Sri Lanka. Commenting on the partnership Hoon Seol, Samsung's Head of SAARC Business for South West Asia said, "Our plan is to continue providing suitable products and solutions based on the diverse documenting needs and environments of our customers in Sri Lanka. Our partnership with JKOA will help us strengthen our reach in the Sri Lankan market."
Samsung Electronics has placed a strategic focus on developing laser printers due to the high potential growth in the segment.
"This partnership allows us to fill a vacuum in our product portfolio, in that currently we cater to the high end user, who has large volumes of copying and printing requirements. Samsung brings not only the product range to cater to this hither to unaddressed market segment but also brings an enviable reputation of innovative, quality and excellent future vision. We are quite excited by this new partnership and its potential to help the Sri Lankan SME and SOHO consumers. Equally or more importantly, Samsung is a technology leader and quality manufacturer of highly advanced IT products. We look forward to and welcome the opportunity to work closely with Samsung in the long term" said Chandima Perera, CEO of JKOA. Shivantha Kahawela, Head of Services at JKOA said, "Backed by solid IT support infrastructure, the computer based customer call login and monitoring system enable us to provide "carry in" warranty claims to ensure maximum productivity for users. Our large inventory of parts and supplies ensure minimum downtime for users across the country."